Summary: I can actually drive to Starbucks and wait in line for a latte before this machine makes one. The frother is so weak that it takes way to long to get the froth and make the milk hot enough. I am probably going to send it back and try a different brand. I had a Starbucks barista for a long tome and loved it but it had a problem with the steamer control so I tried this one. Big mistake and payed way to much for it.
Summary: UPDATE This thing is so temperamental. Grind's not fine enough, you get watered down junk. Grind's too fine, your filter is clogged. Sorry, it took longer than 10 seconds for a single drop to come out of the spout. Your coffee has been scorched. Throw the coffee away and TRY AGAIN. This is what it's like to work with this machine. I have had this thing for 4 months now and I haven't used it at all for at least the last 2.
Summary: Attaching the frother equipment is nearly impossible. Never gets fully on the first 10 tries. Espresso is reasonably good, but the milk frother is only passable. If I could do it over, I would buy a nespresso.
Summary: OK call me a Luddite if you will, but for all the trouble it takes to fill, heat up, measure the coffee, compact it, wait for hot water etc. etc. not to mention the cleaning afterwards- it really is so much simpler to use a cafetiere! But that would be true of all of thius type of machine - not just De'Longhi.
Summary: very unimpressed, difficult to use , frother keeps falling off and awkward to clean, drips all over counter and not into reservoir; have to hold it down to attach coffee handle - all in all more trouble than its worth.
Summary: I bought this for myself for Christmas, loved the color and the name behind the product and it was on sale, figured, can't go wrong. Wrong... followed the instructions for 3 tries, different days, the coffee is never hot enough. My tap water is hotter. FIlled to the line with water in the back, pushed the button to start the heating process, put coffee in the larger holder and waited for the light to turn green to say it was ready to brew...
Summary: Returned 2 of these to amazon during the guarantee period, ended up getting a refund. Same problem occurred with both of them, the pump stopped working properly and just a dribble of water came out. Checked all the usuals, filter etc, to no avail. Can't really recommend this machine.
Summary: I purchased this time for use in a second home which I visit for only 8 weeks each year. After 14 months, it is starting to fail. It sounds like the motor is failing but it is now out of guarantee. I am a big fan of DeLonghi but would not recommend this product.