Summary: Bought this machine new and it started leaking after only a week. I thought "not a big deal - I have warranty" and contacted DeLonghi customer service which told me to bring it to a service location near my home. It took 4 weeks to repair and started leaking again within the first week. I wrote an e-mail to the customer service from DeLonghi again which told me that the machine can't be replaced until it would be irreparable.
Summary: De'Longhi is the only brand I have bought for many years (back before bar pressure was available), never been disappointed. I once bought a different brand at 3 times the cost and it was not as good as my De'Longhi. I am very happy with this machine!!!
Summary: I knew I was taking a chance with a less expensive machine but, while the espresso isn't perfect, it's better than drip. What I didn't expect was the seals going so soon. Water constantly drips from the brewer and the frother. Unfortunately it started after Amazon's return window...?! I'm on the phone with DeLonghi as we speak. Hopefully they can tell me how to fix the leak!!
Summary: Works fantastic! We have had Mr Coffee cheap steam espresso machines ( multiple because they don't last) and this is FAR superior. We finally decided to bite the bullet and spend a little more money. We have had it for a month or so and have no complaints!The froth it makes with the milk is amazing. The espresso is fabulous and has that wonderful crema everytime. We love that the frother has enough room to fit a normal frothing mug underneath.