Great espresso, but not a reliable machine -- but there is a trick!
15 June 2014
Summary: We had a similar experience as many other reviewers -- the machine worked great for about 4-5 months, and then we started having problems. We loved the taste and the ease of creating lattes and espressos, and it had come to completely replace our regular coffee maker. Then, eventually, we started having the problem that no espresso would come out, as if there were no pressure.
Summary: We bought this because we love espresso but only had one of the small stove top percolators so we wanted something better. This makes absolutely great espresso! The water head and filter basket are quality parts and fit snug with good seals. The only thing we don't like is that it states to let it warm up for 15 minutes after making a cup to do another. The hot water indicator doesn't seam to work properly but that hasn't really been a problem because we just time it.
Summary: This espresso maker works very well. It is a quick, sturdy machine; far superior to our last model that was comprised of plastic, with a lid for the water reservoir that broke almost straight out of the gate. The DeLonghi is more compact, it's quiet, efficient and user friendly, especially compared once more to our former product. It's a quality home brewer, but it did have one minor low point.
Summary: I bought my DeLonghi in December 2010. I really loved it. The espresso it made was excellent. The cappuccinos it made were very good (we don't drink that much cappuccino). It was easy to clean and I descaled it on a regular basis. I would give the machine 5 stars except for the fact that last year, when I had it for three years, it started to leak. The leaking has gotten progressively worse. Today, I decided to retire it.
I have two of these, one works great the other I am fight to return it.
Richard E. Conn, Amazon
19 April 2014
Summary: One has worked just fine for 2 years and the other has not worked more then 2 weeks after I bought it. I am fighting with the warranty people as they make it close to impossible to return it, for repairs. I will not be buying a replacement from DeLonghi. I like the one that works. But the company puts lots of stones in the way, if it does not work, and you want help.
Summary: produces little to no creama on espresso shots really not hot enough as with most economical machines you get what you pay for. Look outstanding it will impress your friends eyes but not there palette.
Summary: I have tried to use this 3 days and the steam light never turns green. I call DeLonghi's customer service and had a polite but very unhelpful customer service agent tell me to prove that I purchased item and they would send a box to have it repaired and could not give me an estimate for service. I asked for replacement machine since it is only 3 days old and they refused. If I ever get this back, I will never order a DeLonghi product again.
Summary: I've owned a number of Espresso machines over the years, several of them were made by DeLonghi. The EC702 is the best machine I've seen for less than $500.00. I make and drink espresso all day long and while I've only had my EC702 for a couple of months, it has worked well. I paid less than $150.00 for it new. I only use filtered water in it. I use freshly ground French Roast coffee. I clean the frother and coffee basket after every use.