Summary: My first coffee machine. Takes a bit of practice with the steamer, but once you get the hang of it, produces a lovely foam for the coffee. Great that it takes ground coffee, saves buying the pods which can work out expensive. Like I say my first machine so cannot compare to any others. So far happy with the product.
Summary: Makes great latte. Steamer is foolproof. Would score 5 if model was designed to allow a bit more room for cups. Only time will tell if reliability is better than the two Delonghi EC 250's I have recently returned. My first Delonghi was great for a couple of years before I replaced it. This is the last chance for Delonghi to regain this customer's loyaly and confidence. I emailed them about faulty products but no response.
Summary: I have a very small kitchen so anything that has to stay on the counter top had better earn its keep! I'm overall very pleased with this coffee machine, it heats up quickly and has a covered water tank that is easy to fill without having to remove the whole thing each time. My one dislike would be that none of my mugs fit under the dispenser unless I take the removable drip tray out completely. Annoying.
Summary: First of all, I should mention the time shortly after I bought this machine and thought I need to return it because it was damaged. For some reason I could not fully turn the filter holder as it was stiff and would not nudge. The instruction manual clearly shows that it should be turned. However after calling customer service I was informed that this should improve as new machines often have this problem, because some of the parts need to loosen up over time.
Summary: Takes a few minutes to pour a coffee as green light only stays on for approx 20 seconds and then you have to wait for it to come on again, approx 1 min, before you can finish pouring coffee. Can't fit a decent size coffee mug under it either, i had to go and buy some smaller ones. Easy to use and the milk steamer is easy to use as well. Faster than waiting for the kettle to boil.
Summary: We use ours a lot and find that normally the machines don't last too long, if this one dies in the first 3 months I will come back and edit my review. At the moment it makes great coffee and quickly too. The only problem we have is the holder that you put the coffee pod in does not go all the way around to the front like it does in the photo of the item. It goes around about half of that but is still works so what the heck right?