Summary: I bought one from macys, I got it home and someone had already bought this particular unit because, the plastic had been opened etc. Anyways I continued to set it up and clean it out. I had everything setup and ready to go and no water would come out of the unit. I made sure the water container was seatted in place properly by removing and putting back in place several times. It would not deliver the water no matter what I tried.
Excerpt: Nearly impossible to get the coffee arm in the right position with out fearing it was goin to break took it back would not recommend this product unless this one was faulty but have read reviews else where since with other people having same problem
Excerpt: like so many products today, the machine may be ok but I find the quality of the instructions are awful. All done with just pictures, no doubt so they can be used for any language, I had a job even getting past page one, it shows a sand timer half way through, which suggests I have to wait, no info on how long, I waited for ages but nothing happens, I try and try again but no success. After 2 weeks I haven't got past stage one.
Excerpt: I will be reporting this to trading standards as this product is of extremely poor standard and should be recalled in my opinion.It is definitely not for the festive season and should not be purchased as a gift even if on sale. The pump is extremely noisy and you have to leave the kitchen when it is on.
Excerpt: This is one the worse coffee maker on market, the water tank lid comes a apart, it is difficult to put back. the Milk frother did not work, it warmed the milk only and it leaked water when not use.There are better De'Longhi coffee maker on the market so avoid this one.
Summary: The product itself is great but just don't buy it from here. The prices stated is Ã‚Â£99 and they actually charged me Ã‚Â£109. No explanation, no replies to my emails, total ignorance on the phone, where they say they can't do anything about it. Worst customer service ever!!!!
Summary: I have no complains about the product itself but VERY.CO.UK actually charged me Ã‚Â£109 when the price stated is Ã‚Â£99. Terrible service. No responses to my enquires and demands to fix the pricing. Will never use them again!!!!