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Delonghi EAM 4500
6.0 out of 10

Delonghi EAM 4500

Best Price at Amazon

Reviews and Problems with Delonghi EAM 4500

Showing 1-10 of 33
Overall 10
10

... this model more than 7 years ago and I love it. We use it to make at least ...

Ron John "ron john", Amazon
13 July 2015
  • Summary: I bought this model more than 7 years ago and I love it. We use it to make at least 8-10 cups a day of cappuccinos and It has mor than paid for itself. Cons: it make a lot of noise when grinding compare to other similar models but it has never clogged.
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Overall 10
10

Bought my Rialto in 2008 and it is still going ...

Lorey, Amazon
3 April 2015
  • Summary: Bought my Rialto in 2008 and it is still going strong. Needed repair once while it was still under warranty and this was satisfactorily taken care of by DeLonghi. No complaints with anything else.
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Overall 2
2.0

Great product, horrible longevity and support

aaron alt, Amazon
6 February 2014
  • Summary: I have owned this product for more than three years and has worked great. Started to malfunction and have received horrible customer service. Not even offered parts and or service to get the unit back up and operating. Expensive coffee maker that you can't even get repaired.
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Overall 10
10

Years of faithful service; dozens and dozens and dozens bags of beans with no issues ever. Wish my car ran this good! Love it.

Michael Gulasch, Amazon
19 November 2013
  • Summary: I've had mine for several years and have also made multiple cups of expresso every day over that time. It has ground bags and bags and bags of coffee over those years and never had an issue.
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Overall 2
2.0

POOR, POOR Support

fonzi, Amazon
23 September 2013
  • Summary: I own more than one Rialto EAM4500 and EVERY one has broken! Does not hold up with only part time use. Support is poor. No knowledgeable tech to give help, only a phone rep with limited knowledge. No service manual available that I could find.
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Overall 10
10

Awesome!!

spearfam, Ebay
10 June 2013
  • Summary: We absolutely love the coffee from this machine. We have a real hard time drinking any other coffee! We are spoiled by the ease of operation and the flavor of the coffee! We like so much we have purchased a DeLonghi for each of our kids to enjoy!
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Overall 10
10

Great machine, so easy to use.

eternal365, Ebay
12 April 2013
  • Summary: Love this espresso machine, makes it so easy on you! Still trying to get it set to exactly how we like our lattes, but couldn't be happier.
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Overall 2
2.0

Poorest customer service ever encountered

gertrain, Ebay
10 February 2013
  • Summary: This unit worked fine for a little over a year, but failed well within the two-year warranty period. Delonghi did not have internal repair or service facility so had to wait almost three weeks for them to send packing instructions and material for shipment to third party repair center.
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Overall 2
2.0

Buy a more expensive brand

coffee, Amazon
5 January 2012
  • Summary: This machine is a waste of money. I bought a Dehlonghi about 4 years ago from Starbucks. It died just under the warranty. Dehlongi is a horrible company for customer service. Lucky enough, Starbucks replaced the machine with the Rialto. Our milk frother does not work.
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Overall 8
8.0

everyday use

agentgeosun, Amazon
18 November 2010
  • Summary: machine works as intended. it is a little slower than the big commerical units. cleans up very easy.
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