Summary: We absolutely love the coffee from this machine. We have a real hard time drinking any other coffee! We are spoiled by the ease of operation and the flavor of the coffee! We like so much we have purchased a DeLonghi for each of our kids to enjoy!
Summary: This unit worked fine for a little over a year, but failed well within the two-year warranty period. Delonghi did not have internal repair or service facility so had to wait almost three weeks for them to send packing instructions and material for shipment to third party repair center. Many emails and phone calls later, to both Delonghi and the third party repair center, finally had the machine repaired and returned to me, about two months in all.
Summary: The DeLonghi Rialtois is an exceptional automatic espresso machine. One push of a button and I have a delicious frothy wet cappuccino. You figure out how you want your drink made and the machine memorizes your preferences. Instead of frothing the milk yourself, it does it for you and you can set it to latte - which is just basically warmed up milk, or cappuccino, which gives you some nice froth. Three weeks after the purchase an o-ring broke.
Summary: I have progressed over the years from basic brewed, ground coffee to fresh ground, brewed coffee, then to burr mill ground, brewed coffee, and finally, to this Delonghi Rialto Automatic Espresso Coffeemaker. Wow! This machine is the ultimate in enjoying a cup of coffee. I have to ration myself now to drink in moderation. It is hard to go back to even burr mill ground, brewed coffee now. I have owned this machine for 6 months now.
Summary: Edit September 2013: It may be pointless to update since they don't make this model anymore, but I think the Magnifica is practically the same, so here goes... Sadly our super-auto machine seems finally to have hit its limit. The exterior of the boiler has corroded, I think because of an internal gasket failure; the motor that raises and lowers the brewing unit into position is stuck; and the display shows a "General Alarm" that prevents the machine from working at all.
Summary: I have owned this product for more than three years and has worked great. Started to malfunction and have received horrible customer service. Not even offered parts and or service to get the unit back up and operating. Expensive coffee maker that you can't even get repaired.
Summary: I gather this is pretty much the same as the EAM 3500, (some reviewer mentioned the milk lid may be upgraded a bit and some minor software improvements added) but they packaged the 'Rialto' for Starbucks stores and may have overproduced it. So... product is commonly available on ebay for ~$800 or so (just won an auction myself for $740), which sounds like a steal compared to what you pay for a 3500.