Summary: This whole product belongs in a trash can. Leaked from day 1 staining tile counter and grout. The only thing the manufacturer says is "Did you clean this system--you really do need to clean it." Clean or dirty it was a lemon.
Summary: Had to return it after 2 usages. Did not like the design...too gross. Coffee comes out cold. Water indicator does not work very well. I can't make less than 4 cups of coffee which is a big waste. I normaly make 2 cups in the morning. Too hard to pour the coffee, the cap comes loose.
Summary: It was fabulous for 2 years exactly! It burned up and melted the top plate it got so hot. the thermostat or whatever controlled the heat it produced went bad. The whole top of coffee maker warped. spent alot of money for only 2 years of use. It did make great coffee and i miss the design.
Summary: Received this as a wedding present 2 years ago. I'm a huge coffee drinker and very disappointed in this machine. It makes ok coffee and I would have thought that the coffee would be a lot hotter seeing that it's a thermal carafe.