Summary: We've been using this machine for about a month now. The drip coffee and espresso both taste good, but I am disappointed at the quality of components. I had hoped that for the price it would be better made. Please don't misunderstand, it operates as expected. I am just not sure how durable this machine will be. Something to note, the first time we tried to make espresso it took quite a while for the water to pull through on the first shot.
Summary: We have never used a machine like this before so we read the directions carefully and followed them. Simple to use, coffee, espresso, lattes, cappucinos........ all taste great and SUPER easy to make!
Summary: not worth the money. Very cheap plastic construction and mine broke just out of warranty.We didn't use the espresso or lattee functions much so replaced it with a Cuisinart Grind and Brew, which makes the best tasting fresh coffee straight from the beans.
Delonghi customer service (or lack there of) does not exist.
Rodger Barkoff, Amazon
1 April 2014
Summary: A part was missing from my box. I tried to help by going to their website and they have a parts distributor. They took my order....the freight was more than the parts. So, I ordered three of them, and two other parts. Just in case I had a problem. after a week, their parts house told me the only part I really needed was on back order unit June 14..about 3 months and they could not help me. So, I then called Delonghi back again and there CUSTOMER?????
Summary: I really love this coffee maker for the following reasons: - simple fill up of water - smaller pot, less waste. Great for 2 people - Adjustable coffee strength - Set it and forget it timer - Quick, simple espresso when you need it What could be better: - almost returned it when we attempted making espresso the first time. It had a vapor lock or something and would not run water through it. All is good now.
Summary: I was very pleased with purchase. First time ordering an item that was not new but I was very pleased. Might even order another but had forgotten what kind of warrantee comes with purchase ordered like this?
Excerpt: Great espresso and coffee maker however I think I know why it's discounted by Delonghi--they made mistakes in pairing diagrams and the text! I was able to figure it out but it was initially annoying.
Pros: Great Taste, Large Water Container, Quick Brewing