Reviews and Problems with Delonghi EN660R Lattissima
Showing 1-10 of 25
The only thing improvable is probably the water tank that is too small
24 November 2013
Summary: Everything is great with this machine! It's successor has the water tank in the back, which -for me- made this machine here even more valuable. The only two things that could be better is the water tank that is too small and the outrageously pricey Nespresso-Capsules. But I do understand that the latter is the bigger part of the business model. And hey! It works!
Summary: So I got my original machine back, they said there was nothing wrong with it. I descaled it as instructed before sending it back and that might have helped. It's frothing ability is mixed and inconsistent, but not bad. Often some of the milk that comes out is simply hot, and then there is frothed milk on top of that. So it's ok, not great as a frother, but ok. Following company tips iu try to use very fresh milk and keep the milk container very clean.
Summary: I just got off the phone with the company's "Nespresso Club." I bought their $95 Aeroccino Plus at Bloomingdale's in San Francisco to go along with a Nespresso machine given me by my kids. Two of them own the machine and make great milk froth with the Aeroccino Plus frother. Mine was purchased two weeks ago and didn't work from the first try. After spending time with their call center, we determined the culprit was a defective detachable whisk.
Summary: 1/14 update: unfortunately our machine is dead. A quick call to Nespresso and they dispatched a shipping box to return the machine for evaluation under warranty. Keep in mind that I first called DeLonghi who i assumed was the manufacturer. They informed me to call Nespresso customer service. We of course were offered a loaner machine which we declined.
Summary: My co-workers and I all chipped in at VenTribe.com to get this for our boss. It's great for the office, easy to set up and we've had no issues with the milk-foam system. great buy and great value thanks to the group gift.
Summary: BOUGHT 1 MACHINE IN SINGAPORE LAST MONTH & LOVED IT. THEN ORDERED 2 MORE FROM AMAZON FOR MY OFFICE(S) . BOTH MACHINES ARE DEFECTIVE & DO NOT WORK. OVER & ABOVE THE RETURN POSTAGE OF 145 U$D PER MACHINE HAS TO BE PAID BY ME WHERE AS AMAZON PAYS ONLY U4D 20. SO NO MACHINES & 300 U$D DOWN. THAT IS THE MOST EXPENSIVE CUP OF COFFE I NEVER HAD.
Summary: Older capsules will not perforate. Easy access to h2o reservoir allowing unit to be flush to wall. Milk frothier works well and is convenient but foam not as fine and "creamy" as with aerocino units but much easier to use. Easy to clean and trouble free if cleaned as directed. Easy to serve 5 or 6 guests which most other nespresso units will not without excessive time. Third different nespesso owned (multiple homes) good value for money.
Summary: I have a problem with this machine because it does not make a hot cup of coffee. The ONLY way I was able to get hot cappuccino is to pre-heat the milk in the microwave first. I don't think this should be necessary. I have done the suggested pre-heating the cup in hot water, do a clean cycle first, and making sure to wait 2-3 minutes before making a cup, but this hasn't helped. If this machine made hot coffee, I would be very pleased.