Summary: good thing there is a 3 year warranty, at this rate it will be replaced annually
Pros: large reservoir
Cons: unit failed, started pumping back into reservoir instead of brewing, seems to be the common problem. Cuisinart stated that replacement units on backorder & not sure when a replacement will be available.
Summary: Do not be fooled. This machine is a pretty piece of junk. I Bought one five months ago. Then it stopped working. Called customer service and they were no help. Almost rude. Took it back to the store and exchanged because it is wonderful when it works.
Pros: Fast, Multiple Settings, Stylish
Cons: Fragile, Limited Cup Sizes, Noisy, Pricey / Poor Value
Summary: I bought 2 of these machines, 1 for the office & 1 for home. The one for home which was used on soft water was the one that failed
Pros: 5 year warranty
Cons: having to use the warranty in less than a year with limited use, having to pay shipping to get it to Cuisinart, being told the replacement unit is on "backorder" & they have no idea on when my replacement will arrive
Summary: Timer is off and coffee sometimes will make a cup or not....depends on ??? I have tried the various methods of unplugging the machine and waiting to replug, cleaning the little filter trap, whatever was suggested. Then, may make one cup before quiting again.
Excerpt: I got this machine as a gift and it worked great for a little bit. I have had it for over a year now and it doesn't work. No matter how much I clean the machine I'm constantly getting a film inside the water tank and the water that comes out (if it even comes out) is pink.
Summary: On my final call with Cuisinart, they admitted that they hear far more complaints about refurbished units. We are 3/3 for units that don't even last 6 months (with light use). I would strongly suggest you stay away from these.
Pros: Works as advertised... until it doesn't
Cons: Unit arrived leaking out the bottom. Cuisinart charged $30 to replace it with a unit that stopped working after a month. Cuisinart replaced that unit (for free, but only because we complained about having to pay again) with a third that lasted about 4 months before it died. Cuisinart will no long...
Excerpt: Less then a weak old and machine is leaking and puddling water from the bottom base. Took a chance on machine after reading many neg reviews and they were all right. Stay away. Buy a Keurig Brand machine.
Pros: Great features, if it would pump. Died after about a month, you have to constantly remove and replace the tank to get it to pump.
Cons: This is a known issue, but Cusineart will not honor the warranty if purchased from Newegg. So 30 days is all you get, and at some point, it will most likely stop pumping. I bought mine as a gift for my wife, so the warranty was up well before I gave it to her. Now it stops pumping every day or so...
not working, tried 3 models , all defective - just cold water, no hot !
15 November 2013
Summary: Watch out, this item will not make hot water or hot coffee or hot tea, it produces only cold water. They didn't put that in manual and on the page, but yes, it's true - only cold water!!!!! After 3 replacement of this SS-700, I finally gave up.