Excerpt: Had this product for about a month now and absolutely no complaints. Old kuerig broke and constantly needed descaling and didn't want the kuerig 2.0 bc I would be forfeiting my old k cups Ive stocked up on. This was such a great choice-looks nicer than orig kuerig but still maintains ease of kuerig and all the features you love about kuerig.
Pros: Accommodates All Cup Sizes, Durable, Easy To Use, Fast
Summary: We have a large household of coffee drinkers with different tastes, making this our preferred method of drinking coffee. Be prepared to use good quality bottled water and be sure to follow the maintenance instructions. This does require water filter changes and 2x yearly a complete "de-scaling." As long as you are prepared to provide good maintenance and pay the cost of the K-Cups (which can get pricey) This is a good machine to have.
Pros: Simple, Convenient way to please the many different coffee drinkers in our household.
Cons: K-Cups can get expensive. Does require some routine maintenance.
Excerpt: I am happy with this unit. Makes a nice cup of coffee, hot and fast and I don't find it noisy at all. Seems more sturdy than my old Keurig. I like the rinse function and hot water button. I especially like that I can use any coffee I want in this unit, unlike the new Keurig 2.0. The only thing I don't like is the message that tells me to open the head, I find that particularly annoying and wish I could get rid of it.
Summary: good thing there is a 3 year warranty, at this rate it will be replaced annually
Pros: large reservoir
Cons: unit failed, started pumping back into reservoir instead of brewing, seems to be the common problem. Cuisinart stated that replacement units on backorder & not sure when a replacement will be available.
Summary: I bought 2 of these machines, 1 for the office & 1 for home. The one for home which was used on soft water was the one that failed
Pros: 5 year warranty
Cons: having to use the warranty in less than a year with limited use, having to pay shipping to get it to Cuisinart, being told the replacement unit is on "backorder" & they have no idea on when my replacement will arrive
Summary: Timer is off and coffee sometimes will make a cup or not....depends on ??? I have tried the various methods of unplugging the machine and waiting to replug, cleaning the little filter trap, whatever was suggested. Then, may make one cup before quiting again. The machine sounds like it is working, but no coffee is made when the "Ready" sign comes on again...with no coffee in the cup. If I stay at it long enough, I may get a cup of coffee to come out.