Pros: Great features, if it would pump. Died after about a month, you have to constantly remove and replace the tank to get it to pump.
Cons: This is a known issue, but Cusineart will not honor the warranty if purchased from Newegg. So 30 days is all you get, and at some point, it will most likely stop pumping. I bought mine as a gift for my wife, so the warranty was up well before I gave it to her. Now it stops pumping every day or so. I will never buy Cuisineart again, and probably will not but any other small appliance from Newegg. I have always had good luck with Newegg customer service, but this experi...
not working, tried 3 models , all defective - just cold water, no hot !
15 November 2013
Summary: Watch out, this item will not make hot water or hot coffee or hot tea, it produces only cold water. They didn't put that in manual and on the page, but yes, it's true - only cold water!!!!! After 3 replacement of this SS-700, I finally gave up. I have had Breville and Keurig which are still in working condition after two years, making coffees, but thins thing is good .... for nothing... Never worked, and I tried 3 different (same) models....
BAD Design, stay away - do your research on this coffee maker first
15 November 2013
Summary: I had this coffee maker just over 3 months when it started giving us problems. Then I did some research, have you ever wondered why a company has so many returns it can "refurbish" them and get them out to so many stores, web sites etc. This is one of them. I finally went out and bought a brand name K-cup coffee maker and have NEVER had an issue with it.
Summary: Overall I like the unit but the 3 year warranty was a big draw for me when I got it. It appears talking to the support people are the only way to go. Knock on wood when I get the new unit (they said 7-10 days) we will hopefully be back up and running.
Pros: See review before about pump failing.
Cons: I first tried the online email help center. DO NOT USE THE ONLINE / EMAIL SUPPORT. When I called their help line the first time they were unable to help me but told me to do vinegar and water mixes to repair the pump. It's clear to me the pump is shot, there is a check valve in the line or the pump rather would pump out into the tank. The 2nd day I called, I explained everything and for 10 dollars they agreed to send me a new one and then I have to return this bad one...
Newegg is not approved by Cuisinart to offer a warranty
Richard L., Newegg
12 November 2013
Summary: Pump fails, stops making coffee. The relief system would rather pump the water back into the tank than make coffee. I think most of these machines are defective but for what they cost I expect more.
Pros: Works great while it lasts. comes with a 3 year warranty but anyone buying from newegg will find cuisinart will not honor it.
Cons: The warranty is not honored by Cuisinart when bought from Newegg. Newegg confirmed they only give a 30 day warranty. Buyer beware.
Summary: After only 4 months of ownership, it's hard to comment on the durability of this machine. But at this point, I love the ability to brew single cups of coffee and not have a whole pot of coffee go bad because we all wake up at different times of the morning. And the only reason I gave it 4 stars is because this thing doesn't make cappucinos!!! But, as I stated in the "pros" section, that may be changing!
Pros: I have owned this machine for about 4 months now and I love it! No problems so far and with 3 adults who all wake up at different times, being able to make individual cups of coffee is great! The machine is very quiet and once turned on, it takes about 30 seconds to a minute for it to be ready for brew. The reservoir is huge and with normal use(2-3 cups a day), needs refill about every 5 days. This also comes with everything you need- coffee scoop, single-cup filter f...
Summary: We'll see what the warranty comes of it. Based on other reviews this pump issue is very common and for 200 dollars (which is what I paid even 18 months ago) it should be better manufactured. Seriously I find it sad that the quality of parts of Cuisinart would be so that I would have a failing unit like this.
Pros: One of the nicest models on the market. Appears to still be a model offered by Cuisinart which for 2 years you don't see typically the same model being available. 3 year warranty it appears is a big plus as these units are not capable of living that long
Cons: Pump wears out. Starts to only pump about 50% of what you ask for, it's clear the pump is failing, now trying to go through Cuisinart and get resolution. I like the unit, use it every day probably for 3-4 cups. I'm not sure what it's rated for but I would think this would be normal wear and tear on a k-cup machine
Excerpt: So far, about one month, this coffee maker has performed flawlessly. The ability to use the k-cup is wonderful for me. I can grind my own beans (I already owned a coffee bean grinder), use the k-cup, and brew a fresh cup of my favorite coffee. I also really like the ability to dispense hot water, the 80 ounce water reserve tank, the ability to change volume from 4, 6, 8, 10, or 12 ounces with the simple press of a button.
Pros: Accommodates All Cup Sizes, Easy To Use, Fast, Multiple Settings