Summary: After having several replacements from a competitor we gave up and returned their machine after having it only a few months. The Cuisinart seems well made and easy to us. Some friends previously made the same trade and love the new one. We also love it. We have not had a single issue with this unit. It is easy to clean and looks nice. I love that the adapter stores inside the unit. The rinse cycle is a good water saver. Our first unit used an entire cup to rinse.
Pros: easy to clean adapter stores inside of unit rinse cycle only uses 2 ounces large water tank
Summary: This unit is a little pricey, but has proven to be worth the cost. It was purchased for work where ten people use it regularly. It brews quickly and the beverage is much hotter than our old one. This seems to improve the flavor from the k cups. The five cup sizes are important as our old one had only three and they were all too small for us, requiring us to brew twice to get the right amount of coffee. The large reservoir helps too. One note..
Summary: After reading some independent reviews, I selected the Cuisinart rather than the Kuerig, based on coffee taste and the three year warranty vs. Kuerig's one year warranty. The Cuisinart does make a very consistent and hot cup of coffee. However, all the K-Cups that came with the Cuisinart had expired which was frustrating.