Summary: I owned this product for 3 months and had to have it replaced and now after owning the replacement for 3 months and a few days the replacement has quit working. The heater and pump on the first one quit working and the replacement that I have now won't pump the water into the cup. It just sits there and hums. :( I loved it until everything went south with it.
Summary: I love the simplicity of this machine. My son can make his own cocoa! We've had it for about 6 months and it's been great so far. I like the programmable features and the hot water feature (great for making tea). I still have some of the included K-Cups, too.
Pros: simple easy maintenance quick brew auto on / off
Summary: I finally got to purchase my Cuisinart Brew System and absolutely love it. So easy, convenient and makes the best coffee EVAH! It is worth the $$ to buy this, in the long run you will save money!
Summary: i bought this unit to replace my original Keurig unit. i thought the cuisinart name would mean better quality. my first unit stopped making the large size cups about 8 months after purchase and after 1 month of contact with cuisinart i received a replacement (and paying them $10 and shipping back the old unit which was $27). i have had the new unit for 3 wks now and the pump only works once and then u have to unplug the unit and hope it works when you power it back up.
Summary: After much research before buying this machine, one option I loved that many other Keurig machines did not offer was the Hot Water button. Although it doesn't seem like much -it's great! No time needed to heat water in the microwave for Hot Cocoa or Tea and it's a hit with the kids when they come in from sledding! My husband and I love the auto programming feature, we set it for 5am and the machine is ready to go! (No wait time to warm up).
Pros: Durable, Easy to Use, Quality, Time-saver, Power, Easy to Clean, Speed, Quiet, Design
Summary: I have lots of trouble with this machine. My first one, purchased two years ago, stopped working correctly within a few uses. I was able to send it back for a replacement and now the second no longer brews properly. All of the sudden, the water doesn't travel through the machine correctly, after several perfectly fine cups, and water spews out of the machine in all the wrong places instead.
Summary: I'm on my #3 (actually #2 for cuisinart and 1 keurig) and as of this morn. # 3 is only working part time. The pump is very loud and grumbling. So, guess i'm back to costco for an exchange. I'm like the energizer bunny...i'll keep going and going.