Breville espresso machines are a waste of your money.
E buyer, Amazon
29 February 2016
Summary: I purchased the Breville BES820XL new for $499. Unfortunately, although it looked good on the counter, I didn't get to using the machine for about a year. I may have gotten 6 cups of espresso out of it before the machine stopped working.
I wasn't concerned about the taste but about the fact I was getting good espresso but the gauge barely moved
JUDI AU, Amazon
26 November 2014
Summary: I bought a amazon model warehouse model first. The water reservoir was shattered, there where huge dings and dents, and multiple scratches; this was hardly the "minor cosmetic damage" that was advertised. That went back and I bought a new one.
Summary: I don't really know how to write the review. To start with I returned it but it wasn't all bad really. It's got a great finish but it wasn't worth the money to me, for quality. To be fair I worked at a coffee shop for 4 years, and drink 3-6 cups of coffee daily, and the machine I worked on cost...
Summary: This machine lives up to its claim- 60 seconds from turning the machine on to the perfect cup of espresso. It also makes foaming milk a breeze! I can have the perfect Latte and Espresso easily.
Summary: The only word is WOW! After using an inexpensive machine for eight years I upgraded to the die-cast Breville, and what a revelation. Well worth the money, it will pay for itself in less than a year if you compare costs with store-boought espresso drinks.
Defective Machine Out of The Box UPDATED October 31, 2013
Jim Robinson, Amazon
22 December 2010
Summary: Persistence pays off. Contacted Breville Corporate Headquarters and eventually connected with someone who took care of the problem. In fact, they had me wait a couple of extra days so they could send me the newest model at no charge.
Summary: We would never put another Breville product in our home. IF it does break there is absolute zero change of getting any level of customer service. Best of luck if you buy one.... You are on your own.
Summary: I bought this machine refurbished as an upgrade from an inexpensive machine. I have to say "WOW". This is a well designed system. I really love the progam feaure that allows you to brew a single or double shot just by pushing a button. No more watching until your cup is filled to the right level.