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Breville BES820XL
5.8 out of 10

Breville BES820XL

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Reviews and Problems with Breville BES820XL

Showing 1-10 of 28
Overall 2
2.0

Breville espresso machines are a waste of your money.

E buyer, Amazon
29 February 2016
  • Summary: I purchased the Breville BES820XL new for $499. Unfortunately, although it looked good on the counter, I didn't get to using the machine for about a year. I may have gotten 6 cups of espresso out of it before the machine stopped working.
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Overall 2
2.0

I wasn't concerned about the taste but about the fact I was getting good espresso but the gauge barely moved

JUDI AU, Amazon
26 November 2014
  • Summary: I bought a amazon model warehouse model first. The water reservoir was shattered, there where huge dings and dents, and multiple scratches; this was hardly the "minor cosmetic damage" that was advertised. That went back and I bought a new one.
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Overall 6
6.0

...This is Awkward

Crazed Cook, Amazon
9 March 2011
  • Summary: I don't really know how to write the review. To start with I returned it but it wasn't all bad really. It's got a great finish but it wasn't worth the money to me, for quality. To be fair I worked at a coffee shop for 4 years, and drink 3-6 cups of coffee daily, and the machine I worked on cost...
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Overall 10
10

Totally made me an Expresso addict

W. Smith, Amazon
7 March 2011
  • Summary: This machine lives up to its claim- 60 seconds from turning the machine on to the perfect cup of espresso. It also makes foaming milk a breeze! I can have the perfect Latte and Espresso easily.
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Overall 10
10

Great Buy

Julie A. Palmer, Amazon
7 March 2011
  • Summary: This was a gift for my Son who sent me the link. He loves all things coffee and he said that this does a really good job.
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Overall 2
2.0

Great machine until it stops working!

Libros de Arte, Amazon
28 January 2011
  • Summary: After two years the pump stopped working. It made delicious lattes up until its untimely demise. Time to move onto another manufacturer that is not Breville for my next machine.
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Overall 10
10

Professional machine, professional results

Kunsthandler, Amazon
30 December 2010
  • Summary: The only word is WOW! After using an inexpensive machine for eight years I upgraded to the die-cast Breville, and what a revelation. Well worth the money, it will pay for itself in less than a year if you compare costs with store-boought espresso drinks.
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Overall 10
10

Defective Machine Out of The Box UPDATED October 31, 2013

Jim Robinson, Amazon
22 December 2010
  • Summary: Persistence pays off. Contacted Breville Corporate Headquarters and eventually connected with someone who took care of the problem. In fact, they had me wait a couple of extra days so they could send me the newest model at no charge.
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Overall 2
2.0

Breville is a bad idea

CraftsmanDirect, Amazon
19 December 2010
  • Summary: We would never put another Breville product in our home. IF it does break there is absolute zero change of getting any level of customer service. Best of luck if you buy one.... You are on your own.
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Overall 10
10

I love this machine!

Bruce F., Amazon
12 December 2010
  • Summary: I bought this machine refurbished as an upgrade from an inexpensive machine. I have to say "WOW". This is a well designed system. I really love the progam feaure that allows you to brew a single or double shot just by pushing a button. No more watching until your cup is filled to the right level.
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