Summary: Let me start by saying Amazon was fabulous about letting me return this item. I had already recycled the packing materials and they still didn't hesitate to take it back. They even refunded the price of the box I had to buy to send it back. Many people have complained about not being about to read the water level and it is true. That didn't both me though; I just gauged it by looking in the water reservoir.
Summary: My previous b&d didn't have to be pulled to the front of counter, to be filled for brewing. I had to find a spot without overhead cabinets to place this one, making it awkward to use. Also have to make sure the pot is set just right or it overflows while brewing. Old unit kept coffee hot to about 5:00 pm when made around 7:00 am, this only keeps it hot until around 1:00 pm. I didn't return it, as I didn't see anything better when looking for a new coffeepot.
Summary: I loved my old B&D thermal programmable pot. After many years it died. This new one has flaws. It doesn't "click" into position so one is always wondering if it indeed is on the correct position. It does not keep the coffee hot as long as the old one. It is harder to fill for two reasons: the water container is not removable and it is hard to see at what level the water has reached.
Summary: Downsizing from a fancy/expensive 12-cup Cuisinart, we consider this B&D 8-cup to be an affordable and reliable source of morning joe, keeping the brew fresh and hot 2-3 hours in winter. It is easy to use, easy to clean, and in its simplicity poses none of the rusty hotplate (Melitta) or baroque lid (Cuisart) problems of fancier models.
Summary: This is a piece of junk. My Black and Decker I had for 7 years was great. This drips down the side of the carafe, and if it's not properly in the base overflows all over the counter. Can't see the water level through the side window. The top is a pain to tighten and unscrew, and you need to unscrew the lid every time you wan't to pour a cup of coffee. Bought the Malitta instead. Love that one. DO NOT BUY THIS TRASH!
Summary: This pot is great when it works. A spring broke in my carafe after about 4 months, so that I could not use the button on the lid to get coffee, I had to rotate the lid to allow coffee ourt. I contacted Russell Hobbs (actually supplier), they agreed that it was a warranty issue. However, the replacement carafe has been on order (according to the supplier), and no delivery date has been given. Keep in mind service issues when buying a Black and Decker small appliance.
Black & Decker DCM2590 SmartBrew 8-Cup Drip Coffeemaker
27 August 2013
Summary: The Black & Decker DCM2590 SmartBrew 8-Cup Drip Coffeemaker is without a doubt the worst designed kitchen that I've ever encountered. I bought it thinking that the thermal carafe would save me transferring freshly made coffee into a thermos jug. To start with, the carafe has no "cup" markings, so unless you're making the entire 8 cups you have no idea how much water you're putting into the maker.