Summary: I was really excited to be able to buy a SONY phone. I have always lovede their products, TVs, DVD, Stereo etc. My wife is Japanese and she was also happy to see them being more competitive. However, this has been nothing but trouble. It kept locking when charged (a known problem which was not automatically fixed). Then yesterday it just would not take a charge again.
Summary: At the onset of this letter let me ascertain this fact to you that I am and will always be an ardent and loyal fan of SONY. In my formative years as a student, the biography of Mr Akio Morita, Made in Japan, was my inspiration of sorts, for thinking "out of the box" and for delivering consistent Quality. I still remember the day I bought my first "Walkman", Oh what a feeling!
Summary: My son got this phone yesterday straight from tmobile and within an hour of getting it home the screen broke. This product is ridiculous and Sony or Tmobile will do anything but tell me it has to be placed in a claim. This is so crazy and unfair.
Summary: Just like the title says, don't buy any Sony phone if you value your money. Sony has TERRIBLE support once they sold a phone. I'm not saying Sony stinks, but at least Sony Mobile does stink. Sony makes beautiful phones, but don't let yourself be lured by that, since you will not receive the support you deserve for your money, and that's more important than how your phone looks. Please do yourself a favor and do some research in their support forums [...
Summary: I got new Sony Xperia Z phone.After 3 months,my phone dropped and causes the touchscreen not to work.I contacted Sony technical support to fix my phone.As I was told it is not a warranty issue, I was advised to pay $185 flat rate for the repair.They created an RMA on 07/12/2013.I sent my phone to Sony repair center.After delivery on 7/18/13, I got an email from Sony that they will repair my device within 14 Business days starting from the date of delivery.
Summary: It is very uncomfortable phone with bad service reception (I've had a t-mobile version) and very troublesome interface. The charger port is quite hard to pull open (due to the "water proof" construction. Before I'd gotten sonY xPeria arc, for 2 years. And it was only great for 1 year. Then it got buggy and troublesome. Why did I buy another sOny failure? However, the speaker device I've gotten for free with the phone, is really great, no question.