Summary: The looks and design of phone appears fine if I was only able to use it. This is a T-Mobile phone and I am on the ATT plan and my sim card does not allow me to use or operate this phone. Thus, it is useless after repeated attempts to unlock it. Please email me return instructions. I had contacted the shipper and was told they were contacting Amazon to have these instructions emailed to me since they did not have the permission from you to do that.
Summary: This is my wife's phone. We got it and the paint peeled after a few months. T-mobile would not replace it for peeling paint, but after a few more months it started having problems charging the battery, which T-mobile considered serious enough to justify a replacement. A few months later and the paint on the replacement phone is peeling. If you check the internet you will see that lots of other people have this same problem.
Summary: Yes, let me back up Lex's review: I acquired two of these through T-Mobile as my father, who is a real techno-phobe, found them easy to use. I encountered the same situation as Lex...charging issues. I thought perhaps the battery went bad so I bought a new one cheaply here at amazon. The phone recognized the full battery, but would not charge it. It also would intermittently not recognize the SIM. So the fault lay not with the battery but with the phone itself.
Summary: I bought two of these direct from TMobile. One is still working, not always very well. The other started having charging issues just a few months after purchase, and bit the dust completely (screen went black, some things like the startup logo will come up, but nothing else) just out of the warranty period. Similar problems reported on other review sites. Heads up: out of warranty they'll charge you $135 to repair it. I'm taking the $135 and buying a different brand.
"If you are looking for a reliable phone, don't get this"
22 April 2011
Pros: Cannot think of any right now.
Cons: I have had this phone for little over a year. It just turns off in mid conversation. It will ring but I am unable to pick up the call. The battery shows full but it turns itself off after I talk for a couple of minutes.