Summary: I got this phone when I lost another similar phone. This phone fairly rugged as far as cell phones go, and it worked just fine. When I found the lost phone, I went to the Sprint store to get service put back where it was. The service representative said that this phone is a Nextel phone, and that Sprint was shutting down that network of cell towers by June. He said that after that happens, this phone will not get service on the Sprint network.
Summary: One look at this phone and you see something that is well made. Big,bright external display and very nice internal display. This is not a Nextel phone, but a Sprint phone with ability to connect to the Nextel network. You must be in Sprint's high speed network for the Direct Connect to work. The battery life is good, the audio quality on the speaker phone is great but on the ear piece it is poor and gets worse when the signal is weak. Reception is average.