I never received the battery the picture shows, PINK ...
valerie shelton, Amazon
13 July 2014
Summary: I never received the battery the picture shows, PINK . Which the battery is also the back of the phone. I received it in BLACK, so I requested to return it for the correct one, PINK as the picture shows and I received another black one.....BIG DISAPOINTMENT!!!!!!!
Excerpt: CONS My first Katana lasted only 5 months before the ear piece stopped working. I had to listen to my conversations on speaker phone. My second Katana has lasted 16 months. The phone now drops all calls and "blacks out." It goes black and doesn't respond to any buttons.
Summary: This is a great phone. If it didn't have problems with the earpiece failing, I would give it 5 stars. We have 30 of these phones and soon after the one year warranty ended the earpieces started failing. I have had Sprint repair 6 so far at a cost of $35/ea.
Excerpt: The phone has done fine for about 6 months then the speaker for incoming voice died so I have to use the speaker phone an this isn't easy. It is very hard to hear or for me to talk you have to flip the phone back an forth. Just a week ago the phone died completely.
Summary: The ringtones really stink. The speaker sounds like a dying cat in an alley! As far as the phone holding a charge, Forget it! It's DOA in about 3 hours. If you dont have a mobile charger no service. I think I charge it more than I use it. Maybe this is why the batteries wear out.