Excerpt: verizon issued me the trance to replace my motorola krave zn4 due to complications with the battery. i am very unhappy with the replacement because it wont pull up my music on the sd card and it is not a complete touch phone like krave zn4 and i dont like slide phones it is no way a comparison to what i had i am waiting to upgrade this with the lg chocolate touch dont waste your time with this phone
Pros: nice colors
Cons: out dated features for texting, wont read sd memory card
Excerpt: I had this phone for about 2years, my contract is over, they still didn't fix the phone. After I bought the phone, in about 1week, I went to Verizon wireless store and told them the phone's camera doesn't do zoom in and out. They told me that I have to wait for the software updates through the phone later. 2 years passed, they never do any software updates. I never be able to zoom in or out for 2 years. For this, I missed a lot of good pictures for my daughter.