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5.8 out of 10

Samsung U490

Samsung U490 The Samsung U490 (also known as the Trance) is Read more

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Reviews and Problems with Samsung U490

Showing 1-6 of 6
Overall 2

The phone was dirty and didn't work.

Elizabeth Marie Wake, Amazon
2 May 2014
  • Summary: The phone was dirty. One of the buttons didn't work properly. The backing on the phone didn't hold on properly. No bueno.
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Overall 2

Phone did not work

Debbie Giron, Amazon
17 April 2014
  • Summary: When we tried to activate this phone, the people at Version said it was defected so we could not use the phone.
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Overall 2

Would not buy another one

behan_darrow, Ebay
11 November 2012
  • Summary: Not recommended, side button for mute is right were fingers grip the phone, same for charging port. Silicone Covers block charging port and all side buttons for that matter
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Overall 2

Samsung T490 Trance Verizon

narntek, Ebay
6 June 2011
  • Summary: Bad phone, it is crap, battery always seems to drain in a really big fast pace, shut off around times it was needed. Not recommended.
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Overall 2

not a good phone

duane, Phone Arena
30 July 2010
  • Excerpt: verizon issued me the trance to replace my motorola krave zn4 due to complications with the battery.  i am very unhappy with the replacement because it wont pull up my music on the sd card and it is not a complete touch phone like krave zn4 and i dont like slide phones it is no way a comparison to what i had i am waiting to upgrade this with the lg chocolate touch dont waste your time with this phone
  • Pros: nice colors
  • Cons: out dated features for texting, wont read sd memory card
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Overall 2
Performance 4
Battery performance 8

Bad customer service

zrenee, Viewpoints
24 May 2009
  • Excerpt: I had this phone for about 2years, my contract is over, they still didn't fix the phone. After I bought the phone, in about 1week, I went to Verizon wireless store and told them the phone's camera doesn't do zoom in and out. They told me that I have to wait for the software updates through the phone later. 2 years passed, they never do any software updates. I never be able to zoom in or out for 2 years. For this, I missed a lot of good pictures for my daughter.
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