Conclusion: In the end, we like the Samsung Transform's hardware and basic Android 2.1 bundle, but Sprint ID brings it down. Sprint ID overwhelms this phone and the result is a slow and buggy device. For $149 with contract after a $100 rebate, we'd like to see a little more improvement over the $99 Samsung Intercept as well-- the hardware is solid low to mid-range but $149 puts it too close to high end phones like the HTC EVO 4G .
Pros: Decent hardware keyboard, solid build.
Cons: Sluggish, made worse by Sprint ID packs that bog down the phone.
Summary: We like the idea behind the Transform--a smaller, less expensive Epic 4G with an interface you can easily personalize with apps. However, the Sprint ID packs take longer to download than we'd like, and then there's additional work involved. Plus, Sprint ID slowed down overall performance.