Excerpt: I purchased this phone because the screen on my mogul cracked and I needed something fast. This was the cheapest phone sprint had, and I can see why. The features of the phone are fine, but the software is so buggy that the phone is almost useless.
Excerpt: if you tell your customers what type of phone it is, and give them the expectations of what the phone will do, then i am positive you will not have as many returns as you are posting? spend time with your customer, and they will be sure to come back to you
Excerpt: This phone has basically replaced the LG lx160. It has a very nice design and we have had positive feedback on its reception. I personally think this is a great phone for $29.99 (after rebates) for customers that are needing a basic model.
Excerpt: I've sold this phone just a few times. But after this phone was released I ended up doing numerous returns for this phone. The main complaint was the volume of the ringer being too soft. Or they end up exchanging it after realizing this is a basic phone.