Summary: I would give this phone a 4/5 but I hate sprint. I am roaming at my own house, when i do get service I only get up to two bars. I can never text because I never have any service. On the other hand, the phone is great. I can literally throw my phone on the ground every day and it still works (just some scratches). I just wish it would have speaker phone. ADVICE TO ANYONE- BUY THE PHONE IF ITS ON ANOTHER SERVICE BUT DONT BUY ON SPRINT.