Summary: I have read about a lot of frustrated Jitterbug customers because of their poor customer service. There is no way I will get this phone for myself. I have the Just5 phone and so far, it has not frustrated me ever.
Excerpt: I have had Jitterbug six months, and voicemail has been a consistant problem. Messages left on Friday, not notified of until Monday.... Called customer support, they worked on it but didn't solve any problems as the scenario has repeated itself regularly.
Excerpt: i was thinking of getting my gpa this phone because he's ruined 4 phones, but he texts once and awhile so it doesn't have an icon for that. the buttons are smaLL. go with the samsung knack it is much better then this
Excerpt: I will give my Phone the highest rate I can. Although I have had problems getting it set up the Customer service has gone out of there way to help me. My Husband is a legally blind Vet. and he can use the phone again.
Excerpt: I ordered this phone for my elderly father after doing quite a bit of research. My father is almost completely deaf and can't really talk on a phone, but we wanted a way to contact him with simple text messages that he could return to us.