Summary: The phone keypad didnt work which made it completly unusable. The phone was cosmetically in good shape. My daughter broke her original phone, same model, and I was trying to replace it, thats why I purchased it.
Excerpt: I got this phone less than a month ago & I'm already experiencing problems.for example, it doesn't slide up all the way & sometimes won't slide down. the call quality isn't very good or loud. it takes forever to delete text messages.
Excerpt: I am having the worst time with this phone. Most callers sound muffled. There is a lot of echoing, too. T-Mobile sent me my third handset, and it's the same. I have never had a phone with such poor sound quality & distortion.
Excerpt: I just extended 2 years contract & get a new phone. I love Sam-sung phone. I used to have T-629..that's GREAT Phone! Now I would like to "up-grade" my phone after 2 year so I chose lastest version T819 BUT I am so disappointed with the sound quality.
Excerpt: I have had my Samsung T819 for about 3 months now and my cousin bought the same phone when I did. BOTH OF US have had the same problem. 9 out of 10 calls are muffled. I cant understand half of what people are saying to me and its not that I have my volume incorrectly. I drop calls all the time...