Summary: This was a huge step up from my last phone. It did come with a dead battery and I had to order a new one before the product worked. They should let you know that when you buy so you can buy a battery at the same time.
Summary: The phone was cheap, but I expected it to at least work. After a few days it stopped taking charge, then it just wouldn't charge at all. I contacted vendor's customer service by e-mail but never got a response.
Summary: I absolutely love this phone. It has everything I wanted in a phone. I really love the front face camera now I can video chat with out of town family and friends. The only problem I had was removing the SD card I removed it and put it back on the phone would not except it saying it was damaged. But I put the same card in another phone and it pulled all my info up as usual. .