Summary: Nothing wrong with the company that sent it, they did a great job and it arrived fast! It is the phone that is the problem for me. It has a very weak volume so it is hard to hear people even when it is on the max setting. Also the texing is very annoying and more difficult than it should be.
Summary: Nothing is easy about using this phone; from actually making / rcv'g calls to text messaging -and everything in btwn -the so called bells and whistles on this phone blow! -not that i like bells & whistles.
Summary: This keyboard is stiff and hard to use. During a phone call, I cannot access the number pad to respond to voice prompts. For some strange reason my voice mail directions are all in Spanish which I don't speak.
Summary: I have had this phone since 2012 and was pleased with the larger screen and plenty of features. The durability gets an A+ but the the operating system and touch screen makes the final score get an F in my opinion.