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Cellphones.46127
5.7 out of 10

Samsung A837 / Rugby

With the SAMSUNG Rugby, technology finally gets tough. This heav Read more

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Reviews and Problems with Samsung A837 / Rugby

Showing 1-10 of 22
Overall 2
2.0

Do not purchase this phone.

captr1531, Ebay
27 April 2014
  • Summary: Will never again buy an at&t unlocked phone. The phone is loaded down with apps that only work on at&t networks and can not be removed. The only thing the phone is good for is making phone calls. Can not connect to the web without being on at&t so these features are all but useless. The phone itself may not be so bad if it were not for the at&t apps. The only good thing is the battery life is acceptable.
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Overall 2
2.0
Design 2
2.0
Features 2
2.0
Ease of use 2
2.0
Battery performance 2
2.0
Display 2
2.0

Samsung Rugby III--Junk-plastic not durable like the Rugby I had a year or so ago (now 10-3-2013). I would not recommend to a friend. Not what I expected. Lighter weight means less durable. I can see this thing cracking the first time it is dropped.

SamsungRugbyIIIJunk, Wireless AT&T
3 October 2013
  • Summary: Inferior product. Not at all like the Rugby I had a little over a year ago. The updates to the product are terrible. Plastic, not sturdy. Extra cord "Ear Jack converter". Can't plug in my own earbuds-unless I use this extra small cord first. Based on other reviews, sound quality poor, navigation poor. Key pad not as sturdy and easy to use as the old one. This is not military spec for sure--as the first one I had was. This is a piece of plastic junk.
  • Cons: inferior product , plastic , not durable like last rugby , not military spec , must use ear jack converter
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Overall 2
2.0

"not very rugged. far below par of previous versions."

cavacon, CNET
14 May 2013
  • Pros: smaller and ease of operation. Screen well lit and easy to see.
  • Cons: Falls well below par if compared with the ruggedness of the original. Hard to hold when using it. Push to talk function still cannot be shut off.
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Overall 2
2.0
Design 2
2.0
Features 2
2.0
Ease of use 2
2.0
Battery performance 2
2.0
Display 2
2.0

Lousy...I Made a BIG Mistake

CritiqueLeader, Wireless AT&T
18 January 2013
  • Summary: Where to begin? • When using PTT, if no one talks for 15 seconds, the phone exits the PTT mode and you have to start all over again. (Open lid, select contact, and press PTT) • Cannot answer a call without opening the lid. • Cannot initiate a PTT call without opening the lid. • Front display goes out after a few seconds with no option to increase the time. • Cannot tell, at a glance, if the phone is ON or OFF. With lid closed, it’s completely dark, no LEDs lighted.
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Overall 2
2.0
Design 4
4.0
Features 6
6.0
Ease of use 2
2.0
Battery performance 10
10
Display 6
6.0

Phone OS has tons of frustrating bugs. DO NOT BUY THIS PHONE

NOTLIKELYFREESTYLE, Wireless AT&T
11 January 2013
  • Summary: Phone OS is really bad and no sign of any fixes coming from Samsung or AT&T. Here is the list: 1) Text messaging T9 mode has a dictionary. You can add words but you cannot delete words. T9 gets confused at some point and makes "you" default to "968". You cannot go into the dictionary and delete the "968" word. How stupid! There is a workaround by making the phone learn what you want "968" to be.
  • Cons: poor t9 , cannot disable ppt button , cannot disable camera/speaker button , cannon configure web browser button on nav pad
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Overall 2
2.0

this phone is JUNK, maybe i got a bad one.

zraupp10, Ebay
25 May 2012
  • Summary: this phone is JUNK, maybe i got a bad one. "Please enter at least 100 characters for your review" Really? EBay you suck. I always shop at NewEgg and Amazon, but when it comes to cell phone i shop here... ONCE a YEAR WOW how thing changed ...
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Overall 1
1.0

"Why have durable if it doesn't work"

rzaugg, CNET
12 March 2012
  • Pros: Durable enough for my harsh work environment
  • Cons: Loses signal and will not regain till power is cycled, sometimes several off/on's required
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Overall 2
2.0

Samsung Rugby a837

kricket, Rate it all!
9 September 2011
  • Summary: I bought a new Rugby phone in March 2011 and it has never really worked properly. It is always telling me it's for emergency calls only (the customer service said it should be replaced but no one is taking it back so i have to live with it). It also has a terrible antenna that makes most of my calls cut in and out all the time for no particular reason.
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Overall 1
1.0

"Warrenty Worthless"

WdbyDave, CNET
23 August 2011
  • Pros: Loud speaker
  • Cons: The phone is big and clunky but I expected that with a "ruggedized" phone. The menu's are clumsy and counter-intuitive. The warranty is a joke. According to AT&T's web site, this phone is "Built to military specifications (Mil-STD-810F) to withstan
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Overall 2
2.0

Poor reception means I wasted a lot of money!

ram_250, Ebay
3 August 2011
  • Summary: I only bought this phone because it looked more durable. And it probably is but it's performance is terrible. Lot's of people I had talked to had Samsung phones and liked them. So, I tried it. I do not use the internet. I only want a phone that works when I need it. I have never had any problems with reception with any other phone I've used. I gave it a month. The reception on this phone is so bad that I had to buy a different phone. Battery life is also poor.
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