Excerpt: My husband had a Samsung Rudgby phone for five weeks, when a crack formed on the front LCD cover. He had not dropped it, banged it or otherwise abused it. I checked it out carefully, not a scuff anywhere. He went to the AT&T store, and was told he would have to deal with Samsung. Samsung said go to AT&T, and so it went. Samsung would not even consider that the phone was defective. They asked us to send it in to be reviewed by the techs.
Cons: Samsung does not stand behind defective products. Poor reception quality compared to the Tundra.