Summary: I was looking for a basic feature phone simply meant for texting, talking, and taking good pictures and inexpensive but well worth it. This phone fit the need. I am impressed with the phone's camera features and also like how the touch screen locks so nothing much happens while you have inside your pocket and other items. The keyboard is very nice but could see the buttons being a bit bigger for people who have larger fingers.
Summary: I ordered a phone from here, because I needed a "new" phone since my old one died. The phone got to me a little later than the expected date, but that was because of the snow storms and awful weather (not their fault at all). The first phone I received didn't work. I emailed them about it, and they emailed me back shortly after. They sent me another phone (that works great), and a package to send back the other one that didn't work.
Summary: This phone is wonderful for a basic (non-smartphone). I like the touchscreen as well as the mechanical keyboard so it is not difficult to text. I also like the fact that you can personalize it, unlike verizon's new basic phones they are now offering. This phone came here speedily and is very ajustable to one's preferences.
Summary: Mother and teenage daughter already have this type of phone and they work well and are easy to use, so we got a third unit for another child. It's only 3G but that's exactly what we wanted. This new unit works as well as the ones we already have (which are 3 years old now - btw). Great phone!