Summary: got the used phone in a timely matter, it came in basic wear and tear condition, works fine, came with the charger. only reason I am rating it low is because there are scratches on the screen, and I think the seller SHOULD 100% inform about screen scratches.
Summary: The touch screen "touch" was not aligned with icon. The touch screen became totally unresponsive after 2-days. The phone was defective right out of the box. It was returned and the refund was quickly handled. I bought my u820 replacement locally and the new phone works perfectly.
Summary: I already had this phone but it broke needed a replacement without paying Verizon a lot of $$ for a new one. Phone works fine and even though it said "used" it looks brand new to me. Had a problem with the charger it came with but I still had my old one so its ok.
Summary: The phone I bought was over hundred dollars and it was a birthday present meant for my mother. She got the phone activated and it worked for about a week. Then out of no where it started freezing, the buttons didn't work, she could not pick up phone calls, read text messages or anything!
Summary: I have had this phone for a year and I didn't like it for the same reasons a lot of other people didn't. It would make calls in my pocket and automatically change the home-screens without permission because the screen wouldn't stay locked in my pocket.
Summary: I was trying to find a phone that did not require a data package. According to Verizon, this phone does require one. I had to cancel my order, but it was not the seller's fault. ***UPDATE: This evening I have talked to three Verizon CSRs and received three different answers on the data plan issue.