Summary: My, oh my. How do I even begin? Let me start off by saying that I eschew negativity. It is the bane of modern thinking. The second you get trapped in those bad vibes, you might as well be waist-deep in a vast hole of quicksand, entrapped in Medusa's gaze. Unfortunately, this phone has drawn my eternal ire. We live in a world of technological wonders, of comfort and ease.
Summary: The customer service people were quick and responsive but that doesn't change that I was sent a phone with a battery that didn't fit- so I bought a new one, only to discover that the charger also did not fit. It's a bit of a hassle when you're trying to get a new phone because your old one broke- spending all this time and energy on buying and returning things. I don't want to go on a tirade about the purchase because, like I said, the CS was great and all.
Summary: So the phone works. All the buttons work and I haven't really found it to be all that difficult to operate. Here are some things that really bug me. It's technically considered to be a smart phone, so you have to pay an additional $9.99 per month but it doesn't really have smart phone capabilities. The internet works but it's not really functional (I cannot do any online banking - not even check my balance). It doesn't do emails.
Cons: 2nd phone won't charge. I bought my first Samsung Alias 2 a year ago. Within a month it wouldn't charge. I brought it back to Verizon, after realizing there was a problem they replaced it. Lately I've been getting voice messages from a few different peopl
Summary: Buttons all look the same. Find myself having to really think and figure out how to navigate through the phones basic functions. Have had it for a few months now. Its the newer version of my older phone( first Alias). You also get hit with having to pay an additional $9.99 a month even if you don't want data/internet capability. It is not exactly fast either when manipulating throughout the functions. Get the Zeal even though it cost more.