Summary: I have had my original phone (on a replacement now) for 3 months and from nearly the beginning I had issues with making calls. I'd go to a contact and press send. The timer would begin counting as though the call connected and you would expect the ringing to begin. My phone wouldn't ring once the timer started yet it rang on the receiving end and my recipient would answer and hear me, but I couldn't tell they were there because my phone never rang in the earpiece.
Summary: This phone is garbage and not even worth a penny. The seller was excellent as all have been on Amazon but this phone is certainly a bad device and should not be on the market. All I need is to hear the caller and for them to hear me. Or no dropped calls. Then when you want to go to a certain name to call it does not work. As well as trying to call from a list it won't you have to directly put in number.
Summary: Received phone with NO paper work, manual. Very hard for me as I am non techno. Then took hours to turn on, Verizon tech thought antenna wasn't good. CalledWirelessBliss, sent new phone. Asked for manual, said would email, DIDN'T. So I'll never know how to much more than use phone & text from this phone. Not happy with product or service from WirelessBliss. Minus 2 stars from me.
Summary: This was a referb'ed phone. Arrived with a dead battery, wouldn't charge, would boot with the Verizon flash on the screen and then go blank. I liked the original Intensity, which I lost, so it's not a matter of the model's features, fit or finish. It's a matter of my experience that I rate the product low.
BUYER BEWARE- VERIZON WILL NOT ACTIVATE ON POSTPAID ANYMORE!
6 February 2013
Summary: The samsung intensity is a great product I would give it 5 stars but... I purchased the product under the assumption that I would be able to activate it with my Verizon Wireless plan. Verizon however has changed their policies on this and you can no longer activate a prepaid phone on a post paid plan. This is a profit maximizing scheme that verizon has developed to try and force post pad consumers into smartphones.