Summary: I bought this phone because all but one review indicated that I could use it with my Verizon contract. When I called Verizon, the friendly woman said no, it was a contract phone and could not be converted; I'd have to wait for 6 months. I've tried to access my on-line account to assess what the conditions of the no-contract are and have been unsuccessful. I continually receive an error message. It's frustrating. I'm not sure what to do with the phone.
Summary: Good luck getting through to a human. Takes about an hr. You must keep adding funds no matter how much is left. In my case $140. They may roll over funds for a year but they must be used or Verizon steals your money. You could have hundreds in account and still have to add. You will not get a refund only a shafting. Complete and utter ripoff from a company that has been holding your money.
Summary: This was the second phone we ordered ,took them to verizon and none of them could be turned on. You said it was a new phone,there was no instructions or warrantee enclosed .Who are you fooling?
THIS PHONE CANNOT BE USED FOR ANY CALLS OTHER THAN A PRE-PAID ACCOUNT
PL Customer, Amazon
11 July 2013
Summary: I returned the phone, luckily before opening the packaging because I didn't understand the significance of the term prepaid. I incorrectly assumed that a phone is a phone and that it could be programmed for prepaid or contract usage. Although Verizon's sales store indicated that it could be programmed for contract usage after they get 6 months of prepaid billing out of the customer. I rely on the Amazon Feedback Community and want to warn everyone that this is a rip off.