Summary: In making my rating: You have to balance a cell that did not work but was cheap with a dealer having a good return policy and honesty. The product was a dud, the service was honest. So I gave it a three.
Summary: Phone is basic, which I knew when I bought it. All I need is basic, but I spent a little more for this one because it got pretty good reviews. It's not a bad phone, and before this I used the Samsung Knack. Users rated the Haven better than the Knack ... I wouldn't.
Summary: My elderly mom has used this phone for the past six or eight months or so. Before that she had the Samsung Knack which is virtually the identical phone. Both phones work well and are fairly well suited for the person who wants a no-frills, basic, easy-to-use phone.
Pros: Inexpensive, what the heck does "realistic color" mean?
Cons: poor side-mount button placement, battery life
Summary: The product arrived on time and good condition. It said it had a couple of "possible" scratches which were positive scratches, hard to notice with phone on. Good thing we bought an extra battery for four dollars because it needs to be charged often. It has met my needs and expectations. Thank you