Summary: They cannot help u if u go a minute over an hour as a new customer. Corporate office have no phone numbers to contact for customer service. I was charged to exchanged the phone I had just purchased two days prior. METRO PCS SUCKS AND THE SAMSUNG CRAFT.
Pros: There are no pros with Metro PCS.
Cons: Service sucks for the new customer who has issues and the Samsung Craft is a terrible phone. I got sucked in because the phone was on sale. The battery life, there is none. Now I am stuck with the phone. I am going to T-Mobile. One week customer.
I now use the samsung Galaxy Indulge and finally have what I need!
3 January 2012
Summary: Why spend so much money that doesn't have smart phone capabilities??? This phone was so costly for metro phones, yet the only functions it had were to be paid for in order to use! Makes no sense. Why not spend 100 or 200 less to get an android smart phone with unlimited apps for FREE. This phone sucks and was a waste of my time and money!
Excerpt: Limitations are with Metropcs, but I love my phone! I can do so much with it. Touch screen takes a little getting used to but ... it's worth the money I spent on it. I would recommend it to anyone. Battery life might be my only complaint, doesn't last a long time, but considering all it does, it makes sense to use juice.
Summary: This was the first "4g" phone Metro PCS came out with, but don't be fooled, it's NOT a smartphone. The only thing 4g about it is the proprietary youtube app, and how fast you can download multimedia messages. Nothing about this phone works as advertised. Web browsing? You'll be lucky to use wikipedia and facebook mobile, almost anything else crashes the browser.
Not worth the $299.00 I paid when it first came out.
Sam B, Amazon
4 September 2010
Summary: My brother told me this was the better phone compared to the android I was going to get at the time. The navigator is extremely slow and freezes. The battery life is horrible. You don't get 4g everywhere like they made it seem. It drops calls a lot, and the quality of the calls with this phone aren't good at all and the speaker phone cuts out. The music player freezes. It turns off by itself to where you have to take out the battery and put it back in to turn it back on.