Summary: This is the least user friendly phone that verizon has had and they do not even carry it any longer because of this. They do however still give tech support for the phone. The verizon tech could not even get the one I purchased to connect to a cell tower and could see no reason why it should not. I sent the one I purchased back for a full refund and purchased an iPhone and it is wonderful.
Summary: well for starters the add says everything included well there was no sim card all smartphones you purchas at the verizon store have sim cards ..styalist to tap the screen and a lil book with no information at all i am returning it will never purchase a phone from a person on ebay that claims everything is included .
Summary: This phone was marketed by Verizon as the "iPhone killer". I got it for free from Verizon with free shipping after waiting about 4 months to renew my contract. They kept sending me emails dropping the price until they sent it to me for free. It runs on Windows and frequently freezes. The touch screen is so unpredictable. It never picks up the link that you want, it's always the link above or below or to the side of the link you actually want.