Summary: I have had this phone for several years and needed a replacement when I dropped mine and damaged it beyond repair. This is a great product although, somewhat outdated with all the new phone technology out there. It works great for me. I am not a technology junkie like some and just want the phone features to work and be able to use my navigation app and a few additional personal apps. For me, this is perfect.
Summary: I would have given this model 2-3 stars originally because it comes loaded with a ton of useless bloatware that takes most of the memory, It even had a copy of the movie Inception on it taking up space! It used to have the Wi-Fi or GPS freeze every couple of days and I would have to turn it off then back on to reset it, then it got to the point that I couldn't even install updates because there wasn't enough memory.
Summary: the full keyboards great voice to talk is awesome unfortunately the service on this phone seems to be a little bit on the iffy side even while sitting right next to somebody else with another sprint phone with perfect service signal strength is not that great. works wonderfully on 4G. 3G however not so great also wifi questionable at times. all together good phone possibly not the best network.
Summary: The only complaint is at times I have a hard time hearing, but not always and others say they have a hard time hearing me. Calling back helps, so wondering if it's my server T-Mobile, but not sure. Otherwise I really like the phone!