Summary: After about 10 months of use, mine developed a problem in the micro-usb receptacle where it would not maintain contact for more than a moment. Called Samsung USA in Texas: "We don't do European Samsung phones." Called Samsung Europe in England: "We won't touch it because of the return postage." Spent $60+ to ship it to Global Mobiles in Germany - taking them up on their offer to mediate the warranty with Samsung Europe.
Summary: I originally could not wait to get this phone. I paid over $450 for it and I thought this was an okay price. However, it has not held up. This note wont hold a charge because that part of the phone doesn't work properly any more and when using the phone from the handset everybody says it sounds like i'm in a tunnel but on speaker phone it's fine. after having these problems i learned I bought it as is but I thought it was brand new.
Amazing I love it !!!Wow!!! I recommend!!! Very happy!!! Thanks Amazon!!!
Yollie Brangeliez, Amazon
8 August 2013
Summary: Amazing cell. Well to start the package arrived the day indicated, I received in my house. When I opened the box I found the Samsung Galaxy Note, beautiful, big, super-shiny screen, brought to book, the usb cable, wall charge. The instructions in this cell said to be unblocked, but to my surprise it does not work with Net 10 straight talk, tracfone, springt, verizon ect. Only a ATT GoPhone cell, maybe work with T-Mobile.
Summary: I am so excited I got my phone a today. I couldn't wait to swap the sim card from my old phone to this one. This phone does everything that they say and more. But I had a problem because my service carrier is T-Mobile and this came in an AT&T packaging, I set up my phone and everything was running smooth except making and receiving calls. So it was time to call T-Mobile customer care to connect my phone for me. That's when the problem started.
Summary: I am using this phone with my Tmobile sim card. So far I love this phone. It is everything I thought it would be and more. I love the size, it's easy to use. I've only had it a few weeks, so hopefully it will continue to be wonderful.
Broken in six month and Samsung not honoring warranty
Amazon Customer, Amazon
18 July 2013
Summary: This phone is no longer charging and Samsung keeps giving me the run around. Because it is made for international use they will not honor the warranty in the US. It was bought for use in Chile and Chile will not honor the warranty because it was sold in the USA. Now they say it was made in the Philippines and it must be fixed through them, yet Samsung Philippines will not reply. $550 for a phone and no warranty honored, a disgrace.