Summary: Phone won't hold a charge I purchased a new battery and it still doesn't hold a charge, phone seems to go on it's own constantly. I originally purchased phone 02/2012 and Metro Pcs swapped it out 04/2012 because all of the features didn't work and that is still a problem also. I have been very dissatisfied with this phone from the beginning.
Summary: Everything was working great. As I was using wi-fi on my phone from my computer I clicked an app on my phone called ALL SHARE. My wi-fi then dropped from my phone and I haven't been able to use my home internets since. I reset my home internet to see if my phone wi-fi would re connect to my phone but no cigar.
Summary: I have now had to exchange 3 different phones, same type and model due to the operating system freezing up, locking & turning off unexpected. Very expensive smart phone that does not operate properly. Does not handle multiple windows or programs at the same time.
Pros: For as long as you are plugged in via the ac adapter / usb, this phone has a lot of features. Good intuitive design. Convenient sliding keyboard. Fast processor. When it works, it will rival any high end phone in the market.
Cons: Battery Life! Stock battery- 1 hr talk / 4 hr standby. Extended battery- 2 hr talk /6 hr standby. Don't believe the spec sheet. Bluetooth/wifi erratic. Software crashes frequently. MetroPCS is the pits for support & customer service on this phone.