Summary: Got a Convoy after having great experience with first one. Second Convoy started shutting down after closing. Verizon was no help, wanted to send a re-conditioned replacement instead of a new phone and to charge shipping if I wanted faster than 5 days. All I want is a new phone that works like the first did, what I paid for. Will be switching carrier and phone manufacturer when agreement ends.
Summary: We have several Samsung products, 3 HD tv's 1 microwave 3 radios Never a problem with any Samsung product,, Except for this phone,, they replaced the orginal, and now this one is not working ( can't hear)... To bad its a lemon product....
Summary: This product tends to drop calls frequently...especially when moving around...walking or moving at all. The calendar feature leaves a lot to be desired...if you set it to remind you half the time you can't turn the reminder off...it just keeps beeping and beeping. You can't set an end time for recurring appointments. If you clear old appointments it clears the future repeated appointments too.
Excerpt: Long battery life, large bulky flip phone - poor screen resolution - camera okay, not great - lack of accessories, i.e. cases/covers - fair call quality in fringe areas - okay call quality in good signal area - not one of Samsung's best phones. Feature phone uses are being left out when it comes to good feature phones, carriers plan to force everyone into a smartphone to generate more revenue.
Summary: Phone is supposed to have good battery life, but it doesn't happen for me. I can charge it overnight - turn it on in the morning - use it one day (with little or no calls) - turn it off that night - back on the next morning - and it will die before the end of the day. I have complained to Verizon, who replace the battery (twice) and then replaced the phone with a refurbished one. No difference. Same poor battery life.
Summary: I wanted a simple phone to make calls and to set reminders on the calendar. This phone is good except for the calendar. It is awful. I had a LG 8350 that I could set the calendar for events that happened every 14th day or whichever day of the month and I could erase one of the occurrences for an event without erasing all of the events. The Samsung Convoy's calendar does not allow you to do any of that which I consider to be simple features of a calendar.