Reviews and Problems with Samsung Convoy 2 / SCH-U660
Showing 1-10 of 19
Robin K "Robin K", Amazon
30 September 2013
Summary: This is the basic phone offered by Version. Its awful. Signal is often not good in areas my old Motorola Verizon was just fine. I never pairs quickly in the car. I often have to pair it manually. Never had this problem with my previous phone. The navigation buttons cant decide to navigate or perform enter. There is only a Master volume. No individual volumes for specifically the alarm.
Summary: I purchased this phone as "new" simply because I did not want to buy a used phone and have issues with it. It was completely defective and would not even program properly, so I never got to use the phone. It didn't seem to be in original packaging either, but I can't say either way. The only positive thing I can say is that the seller was very understanding and apologetic and gave me a full refund.
Summary: you could completely disable the front buttons, as many, many others have pointed out. Had the original Convoy and it worked fine. This "upgraded" model is significantly worse because you cannot fully lock-out the external buttons. These are constantly bumped when in your pocket or holster, greatly reducing battery life.
Pros: Realistic color
Cons: Did not meet expectations, poor battery life due to non-locking external butt
Summary: After researching and finding this to have great reviews we purchased 26 Convoy 2 phones for our company. We needed the PTT (push to talk) service which limited our options. The original purchase was in April 2012. I waited to place this review until I could truly see how these phones worked. Every single employee that has one of these phones has complained about it. The "durablility" of this phone is inaccurate.
Summary: The only good thing I can say about this piece of garbage is that it keeps it's charge. But what good is that when it's sooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo slow. The button response is horrible. Beware if you plan on texting with this gem. It's keypad response is so frickin slow! And I'm 55!!!! You may as well use smoke signals! Even placing a call can be arduous with this slowwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww piece-o-crap.
Summary: This phone is awful. Sends texts that you didn't write, it pocket dials constantly. If you have over 10 messages in the inbox, you won't recieve any further texts. it's rugged, but that's about all it's good for. had mine for about 2 months and it barely holds a charge.
"Don't get caught in the rain. a few drops of water/junk"
26 March 2013
Pros: Nice features for flip phone
Cons: Very poor customer service and warranty when there is a problem. Their representative told me to send in phone for warranty repair/replacemnt. I was concerned because I got caught in the rain with the phone in my shirt pocket.
Summary: When this phone was released I was hoping for an upgraded version of my beloved Convoy; but the so-called "improvements" are not worth the "flash" about it. I didn't realize a flash player and flashlight would tax the other features the Convoy1 had(such as the internal memory,music player and the sturdy flip hinge). The more I used the Convoy2, the more I hated it. 1. The first thing I noticed was the weak flip hinge.
Summary: First I had a Convoy, then a Convoy 2 and then another Convoy 2. The Convoy bit the dust about 13 months after I got it. Then the Convoy 2 went out after about 14 months. Now the next Convoy 2 went out at 4 months old. ON two of the occasions I was told they were not under warranty because it was not a mfr defect but they said it was water damage and corrosive. HUH??? The phone is either in the house on the desk (charging) or in a special place in the car.