Excerpt: I've had this phone for 1 year as of Oct of 2013...I liked it at first. I thought it was cool because it was my first smart phone. Now that I've had it for a while, I hate it all down to the way it looks. It's always freezing up, it has very little storage, you can't switch apps from your phone to your SD Card or vice versa, it freezes up all the time and I have to shut it off. No one can hear me while I'm on the phone with them. They say I sound "muffled".