Excerpt: This is my second Pantech phone. Though I wasn't impressed with my first, the Pantech Duo, I though I would give them a second chance with the Pantech Matrix Pro. Needless to say, I will never buy another Pantech phone. With both phones, I have bad connection issues, constantly have to reboot in order to make a call, receive emails, send text messages, etc. I have to reboot at least 4 times a day. My calls are constantly going directly to voice mail.