Summary: I was really disappointed in this phone. It is really bulky, plus when I bought it, there is a little green dot in the screen that stays lit all the time. Also, my contacts kept erasing out of my phone every time the phone would die or was turned off. Not happy at all.
Excerpt: I did not pick out this phone, but that is an issue within itself. I had the Palm Centro and when that was stolen I was sent the Matrix instead. If you are offered this phone do not accept it.
Summary: I also bought this phone in October 2008 and about February 10th I got the white screen of death. Seems like it only lasts 3 or 4 months. I lost all my pictures because at&t can't transfer them from phone to phone, so I suggest getting a memory card and backing up music and pictures.