Excerpt: I got this phone brand new from Verizon, and here I am a year and a half later, and it's been reduced to rubble. I'm not that hard on phones, so I have to assume that some of this is the phone's bad build quality.
Pros: Phenomenal typing experience., Great media player (but no 3.5 jack)., No required data., Very affordable., Great reception., Beautiful and big display.
Cons: Can't turn the phone off and expect it to come back on., Inferior plastic film quality over the screen tends to chip off., Battery is dying a year and a half in., Backup manager somehow doesn't work - had to type in all my contacts by hand on my next phone.
Excerpt: Bad battery, already had Verizon send me a new one, first one had to be charged 3 times in 6 days. I am not a high user, maybe 2 texts per day and call only a few a week. New battey is now on day 7 and has only 1 bar of charge left. FAR less than the 380 hours stated.