Summary: ..be aware that this phone can have a software issue that verizon and pantech technical support cannot resolve..! 2 out of the 3 i've had, have had this issue..! the problem is when buying a previously owned Hotshot it is impossible to clear the previous owners phone number from Backup Assistant, so you won't be able to use Backup Assistant..! Backup Assistant is a permanent program with this phone, unlike many other phones where you can uninstall and reinstall it..
Summary: I was wanting a phone with a touch screen and to play my music. THis phone was suggested to me by the Verizon rep. The phone is cool. THe touch screen is really touchy, sometimes to a fault. I am not a techy at all! THe main thing I use the phone for is my music, phone calls and to take pictures of my kids - I would give the camera a -1 star if I could for the camera. I cannot get a picture to save my life. It has a very slow response time.