Summary: I was looking for a pda/phone solution, and the xphone IIm doesn't dissapoint. All the essential phone and organiser features are there, and the outlook synching is great. The josytick is generally fine (since i have smaller fingers), and it DOES support mp3 ringtones. The phone was initially a bit overwlelming to use at first because of all the features - but it just needs a little time to go through everything. The optional O2 menu that it uses simplifies navigation.
Summary: Well done O2. Finally a phone with aditional eztra's. My Husband bought me this phone about 6 months ago. I wanted a Mobile Phone with similar features as a PDA, just not as confusing and / or bulky. Absolutley love it. Only minor flaws : Lack of home screen designs, colour schemes, can't set everyday ongoing events in Calender and tasks don't show up on home screen. But love it anyway. Now I don't have to carry a palm pilot with me.