Summary: I would have given this phone a much higher rating if not for this function. I got my phone two days ago and have been trying to send picture messages since yesterday but kept on getting an error message saying "Can't send. Try again". I went to my local T-Mobile store to get this problem check out but it seems that the problem lies in the hardware of the phone, not the network. I'm going to contact another mobile tech and a third party phone store to get this check out.
Summary: I have used iphones, androids, but so far this is the best and simplest phone for my work and personal use...!! I can't say enough about it so I bought an extra for a back uppp!!!! I will be nokia windows phone user for lifeeee.......
Summary: - The phone did not have the original Nokia sealing bag, it came loose inside the box; - The phone had contact marks in the back; - The documentation box was bent; - OS initiated without any configuration setup (eg country, language, etc), which DOES happen when you inititate Windows phone for the first time; - The SIM door key is simply missing; - The charger is not an original Nokia charger; - The FCC ID is RM-801 instead of RM-825.
Its a great phone if you get one that is in operating condition.
5 August 2014
Summary: The Nokia Lumia 820 could be a fantastic phone but the first one I received did not work correctly. The microphone did not work, so phone conversations had to be done with the headset. I received a replacement and that one does not recognize the SD card. I have to send that one back too. I like the phone and wish I could use it for more than a day.